Today’s Mystery

The year starts February 1st for insurance for the office.  It’s $500 for the year.

I sent them $200 barely in time to avoid being canceled.

Then I never received another bill, ever.

So during the summer I sent them $300 without benefit of a bill or formal remittance advice, to the appropriate address and with the relevant info.

I still never heard anything from them, which is fine, as long as the insurance is in force.  They’d notify me if it weren’t.  Figured I’d hear from CNA in January to do it all again, and if they thought I owed a late fee or something, they’d tack it on then.

Today I received a refund check for an overpayment of $191.

No explanation.  Just a number to call, which lets you look up info about your account the hard way.

Since I cannot possibly imagine our insurance on the office having reduced nearly 40% retroactively, or at all for that matter, it’s a huge mystery.  I guess I’m going to have to call again and hold for a real person, since the whole menu navigation thing isn’t working for me.  Either that or call my agent.

Weird.  Really weird.

Update:

It’s legit.  I’m paid until the new bill for next year in January, and I somehow overpaid.  I’m going to have to go back over the checkbook registers and see if I can find that, because I just don’t remember it at all.  Obviously, or I wouldn’t have sent extra.  She also told me the reason I didn’t get invoices was because I was paid ahead so none were generated.

Weird.  But I’ll take it!

1. YAY!

   Posted by Deb  on  10/30  at  01:59 PM  from  cloud 8
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